Privacy Policy - Lavner Education

Children’s Privacy Policy

The Lavner Education programs are intended for children of all ages and their families, some of which may include programs and activities that collect personal information from children under the age of 13 (“Child” or “Children”). This Children’s Privacy Policy (“Policy”) is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”), and outlines our practices in the United States regarding Children’s personal information.

Information We Collect From Children and How We Use It

If you enroll your Child in an online virtual camp, we collect the Child’s first name and any personal information that they provide during the virtual camp session. We use the information collected to provide the services requested, namely to provide our virtual camps and educational programs.

The virtual camp sessions may be recorded, in whole or in part, for quality assurance purposes, to facilitate the safety of a Child, or to enable us to take precautions against liability. The recordings will not be shared except as stated below and will not be used for marketing purposes.

When Information is Available to Others

Virtual camps are conducted using video conference services such as Zoom. You should be aware that any information your Child provides during the video conference will be made publicly available to others participating in virtual camp or other persons who may be in the same household as other camp participants. This includes any information provided using the Chat feature. The Child’s first name will also be displayed to other participating campers. Parents should carefully supervise their Children when they participate in these online activities.

In addition to the personal information your Child shares during the virtual camp session, we may share or disclose personal information collected from Children in a limited number of instances, including the following:

We may share information with our service providers if necessary for them to support our “internal operations” (as defined by COPPA), including activities necessary for the site or service to maintain or analyze its functioning; perform network communications; authenticate users or personalize content; protect the security or integrity of the user, website, or online service; ensure legal or regulatory compliance; or fulfill a request of a child as permitted under COPPA.
We may disclose personal information if permitted or required by law, for example, in response to a court order or a subpoena. To the extent permitted by applicable law, we also may disclose personal information collected from Children (i) in response to a law enforcement or public agency’s (including schools or children services) request; (ii) if we believe disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our sites or applications; (iii) to protect the security or integrity of our sites, applications, and other technology, as well as the technology of our service providers; or (iv) enable us to take precautions against liability.
As otherwise permitted or required by COPPA or other applicable law.

Parental Choices and Controls

We will not require a Child to disclose more information than is reasonably necessary to participate in an activity. If you are a parent or guardian, you can review or have deleted your Child’s personal information, and refuse to permit further collection or use of your Child’s personal information. To exercise any of these rights, please contact us by emailing info@lavnercamps.com or calling (888) 854-2267.

What information do we collect?

We collect information from you when you register, subscribe to our newsletter or fill out a form. When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, compile aggregate data about site traffic and site interaction so that we can offer better site experiences, advertising, and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Terms and Conditions

Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

Info@lavnercamps.com
888.854.CAMP (2267)
Website Chat

Privacy Policy For Online Camps, Classes and Lessons

Lavner Education, Inc. (collectively, “we,” “us,” or “our”) takes your privacy seriously and understand the importance of protecting your personal information. Therefore, this Privacy Policy provides information about our privacy practices.

By visiting the websites located which link to this Privacy Policy (collectively, “Sites”) or using the products or services offered through this Site, you agree to this Privacy Policy, as it may be amended from time to time. This Privacy Policy is incorporated into the Terms of Use for this Site.

For Parents of Children under the Age of 13

For any user under the age of 13, we must have permission from such user’s parent or legal guardian before we collect or use any personal information of such user on the Site. You are welcome to contact us at 888-854-2267 or info@lavnercamps.com to review any personal information we have collected about your child. You may request that we delete this information or specify that we collect no more of your child’s information. We will need to verify the identity of anyone requesting information about a child under the age of 13 to ensure that the person is in fact the child’s parent or legal guardian.

Information We Collect

We collect information through the sources described below.

Information You Provide to Us. We collect personal information and non-personal information from you (such as your or your parents’ or guardians’ name, address, email address, phone number, credit card number, school name, grade level, year of graduation, date of birth, GPA, test scores, academic interests, transcripts, photos, employer name and job title, library card number, race, and military or veteran status) when you:

register or create an account on our Site;
call us;
purchase our products or services;
provide us or upload to our Site messages, documents, and other files and content in the course of your use of our products or services;
enter sweepstakes or other promotions;
respond to surveys or questionnaires or submit testimonials;
provide us information at events we host, sponsor, or participate in;
provide us information on our Site or submit online forms so that we can contact you about products or services you may be interested in or answer questions you have; or
when you provide us information by other means.

Information from Third Parties.

We may collect personal and non-personal information about you (such as your name, email address, student ID number, grade level, and courses you are taking) from third parties with whom we have a business relationship (such as our organizational customers, resellers, licensees, and franchisees).

We may receive information about you from our users who refer you to us and from college and universities for the purpose of conducting surveys.

We may obtain personal and non-personal information from publicly and commercially available sources, including organizers of events you may attend.

Information Collected Automatically.

We collect information (such as your IP address, your browser type, the content of any undeleted cookies that your browser previously accepted from us, the referring website address, and operating system) from your browser when you visit our Site.

We automatically record calls to our call center.

How We Use Information

We may use your information, including but not limited to your personal information, to:

provide you with and personalize our products and services;
create and manage your account, process your orders, and provide you customer service;
maintain our internal records and otherwise manage our business;
send you newsletters and advertisements and otherwise correspond with you about products, services, events, and other organizations that we think may interest you;
ask for your reviews and testimonials and send you surveys and questionnaires;
improve our products, services, and Site;
administer sweepstakes and other promotions;
develop and display content, including but not limited to advertising content, to you on our Site and other sites, provide our advertisements to you when you visit other sites, and analyze the effectiveness of our advertisements;
perform research and analysis about your use of or interest in our products and services, the products or services offered by others, and our Site, and develop new products and services;
detect, prevent, or investigate illegal activity or misuse of our products or services and enforce our legal rights; and
perform functions as otherwise described to you at the time of collection.

We may use non-personal information for any lawful purpose.

Third Parties to whom We Disclose Information

We share your information with third parties as described below. We do not disclose your personal information to third parties for their direct marketing purposes except as described under “Schools You are Interested in” and “Licensees and Franchisees” below.

Organizations and Persons who Arrange for Your Participation in Our Programs

We work with schools, school districts, colleges and universities, local, state, and federal government agencies, businesses, and other organizations to provide programs such as tutoring and camps. Your organization may arrange for your participation in these programs and negotiate a special price or trial offer, or purchase (or subsidize) products or services on your behalf. We may share your personal and non-personal information that we collect through your participation in these programs (such as test scores, transcripts or recordings of online tutoring and online class sessions, comments you leave in post-session surveys, and details regarding your usage of our programs) with the organization arranging for your access to these programs or with your parents or guardians. In addition, your school may require us to share such information with others legally entitled to access your academic records, such as your state department of education. If you use a promotion code at our Site to create an account or add products or services, we may let the source of that promotion code know that you used that code.

Service Providers and Other Vendors

We may share your personal information with our service providers and other vendors, such as those who help deliver our products and services, process transactions (such as charging your credit card when you make purchases), market our products and services, obtain reviews and testimonials, and otherwise help us operate our business.

Affiliates

We may share your personal information with our affiliates.

Legally Compelled Disclosures and Safety

We may disclose personal information when compelled to do so by government authorities or otherwise as required or permitted by law, such as to respond to court orders and subpoenas. We may also disclose personal information to protect the safety of others and when we have reason to believe that someone is causing injury to or interfering with our rights or property or the rights or property of others.

Business Transfer

If we or all or a portion of our business is acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, personal information may be included in the transferred assets. Your personal information may be shared in order to facilitate an acquisition, merger, sale, reorganization, consolidation or liquidation, even if that acquisition, merger, sale, reorganization, consolidation or liquidation is not completed.

Authorized Disclosure

We may share your personal information with third parties when you authorize the disclosure.

Non-Personal Information

We may share non-personal Information with any third party for any lawful purpose.

Your Access to Information

If you have an account with us, you may review and correct the information that is accessible to you under the settings for your account on our Site or by calling 888-854-CAMP.

Opting Out of Promotional Correspondence

You may elect not to receive promotional correspondence from us by clicking the unsubscribe link that is found in all of our promotional emails.

Other Sites

When you are on our Site, you may be able to visit or link to other sites not operated by us. We do not control such sites and are not responsible for the information practices of these sites. This Privacy Policy does not address the information practices of those other websites, and we encourage you to read the posted privacy policies of such sites.

Nevada Privacy Rights

We do not sell the personal information of Nevada consumers without their authorization, but Nevada consumers may submit an email to info@lavnercamps.com to request that we do not sell their personal information in the future.

California Consumer Privacy Act Rights

The information in this California Consumer Privacy Act Rights section applies only to California consumers. Any terms defined in the California Consumer Privacy Act of 2018 (“CCPA”) have the same meaning when used in this California Consumer Privacy Act Rights section.

Personal Information We Collect

We may collect, and in the past 12 months have collected, the following categories of personal information:

Identifiers (such as name, address, email, cookies, IP address, date of birth, student ID number, and library card number)
Categories of personal information listed in the California Customer Records statute (such as phone number, credit card number, and education)
Characteristics of protected classifications under California or federal law (such as military or veteran status and race)
Commercial information (such as purchase history)
Internet or other electronic network activity information (such as interaction with our Sites)
Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) (such as test scores, GPA, course enrollments, and transcripts)
Audio, electronic, visual, thermal, olfactory, or similar information (such as recorded voice, recorded video, and photos)
Professional or employment-related information (such as employer information and job title)

Purposes for which Personal Information Will Be Used

We may use personal information for the following purposes:

provide you with and personalize our products and services;
create and manage your account, process your orders, and provide you customer service;
maintain our internal records and otherwise manage our business;
send you newsletters and advertisements and otherwise correspond with you about products, services, events, and other organizations that we think may interest you;
ask for your reviews and testimonials and send you surveys and questionnaires;
improve our products, services, and Site;
administer sweepstakes and other promotions;
develop and display content and advertising tailored to your interests on our Site and other sites, provide our advertisements to you when you visit other sites, and analyze the effectiveness of our advertisements;
perform research and analysis about your use of or interest in our products and services, the products or services offered by others, and our Site, and develop new products and services;
detect, prevent, or investigate illegal activity or misuse of our products or services and enforce our legal rights; and
perform functions as otherwise described to you at the time of collection.

Personal Information Sold or Disclosed for a Business Purpose

We do not sell personal information of California consumers and have not sold personal information of California consumers in the preceding 12 months.

We may disclose personal information to a third party for a business purpose. In the preceding 12 months, we have disclosed the following categories of personal information for a business purpose:

Identifiers
Categories of personal information listed in the California Customer Records statute
Characteristics of protected classifications under California or federal law
Commercial information
Internet or other electronic network activity information
Non-public education information
Audio, electronic, visual, thermal, olfactory, or similar information
Professional or employment-related information

Your Right to Know

You have the right to request that we disclose information to you about our collection, use, disclosure, and sale of your personal information in the 12-month period preceding your request. Once we receive and confirm your verifiable consumer request, then subject to exceptions provided under the CCPA, we will disclose to you:

The categories of personal information we collected about you.
The categories of sources from which we collected your personal information.
The business or commercial purpose for collecting or selling your personal information.
The categories of third parties with whom we shared your personal information.
The specific pieces of personal information we collected about you.
If we sold your personal information, the categories of personal information that was sold to each category of recipient.
If we disclosed your personal information for a business purpose, the categories of personal information that was disclosed to each category of recipient.

Your Right to Deletion

You have the right to request that we delete your personal information that we have collected or maintained, subject to exceptions provided under the CCPA. Once we receive and confirm your verifiable consumer request, then unless an exception applies, we will delete your personal information from our records and direct our service providers and other vendors to delete your personal information from their records.

Your Right to Non-Discrimination

You have the right not to receive discriminatory treatment by us for the exercise of the privacy rights conferred by the CCPA.

Submitting Requests

To exercise your right to know or right to deletion described above, please submit a verifiable consumer request to us by:

Calling us at 888-854-2267; or

You may only make a verifiable consumer request to know twice within a 12-month period. You may authorize another person to submit requests on your behalf, and you may submit requests on behalf of your minor child.

Our Response to Your Request

We will verify our identity before fulfilling your request. We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 45 additional days), we will inform you of the reason in writing. We will deliver our written response by mail or electronically. If we are unable to comply with a request, our response will explain why.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Accessibility of this Privacy Policy

Commercially available screen reader programs should be able to read this Privacy Policy. As a web page, this Privacy Policy may be printed as a document. Please contact us at info@lavnercamps.com to inquire about access to this Privacy Policy in an alternative format.

Users Outside of the United States and Canada

By providing personal information to this Site, you understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories, in accordance with applicable law. You may request that we delete personal information collected from you at the Site by sending an email to info@lavnercmaps.com requesting such deletion. There may be circumstances when we may need to retain your information, such as when you are receiving services from us.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time. When we post changes to this Privacy Policy, we will revise the “Effective Date” at the top of this Privacy Policy. We recommend that you check our Site from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

Contact Us

If you have any questions or comments regarding this Privacy Policy or our privacy practices, you may contact us by email or mail at the following email address:

info@lavnercamps.com

Changes to this Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes, then we may notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.